Privacy Policy

Snowminds Privacy Policy

 

Updated 23 May, 2018

 

I. Introduction

 

At Snowminds ApS, we are committed to doing the right thing when it comes to how we collect, use and protect your personal data. Your privacy matters to us, so please do take the time to read our updated privacy policy terms, which seek to clearly explain:  

 

What types of personal data we collect and why we collect it.

• The rights you have, including how to access, update or delete your personal data.

When and how we may share personal data with our partners

 

We strived to keep our privacy update as simple as possible, but please contact us anytime at [email protected] if you have any questions or want clarification.

 

II. Processing & Use of Personal Data

 

(1) Processing of Data

 

If you make a purchase (i.e. a course or trip) from Snowminds ApS, you may have entered a number of personal data information, including but not limited to the following:

 

  • Your Name
  • Your Address
  • Your Email Address
  • Your Skype ID
  • Your Phone Number
  • Your Payment Information
  • Passport Number and Issue/Expiration Date
  • Personal Photo
  • Dress size
  • Shoe size
  • Health-related information, including prior and current injuries.
  • Personal history related to ski and snowboard
  • CV, with education background and language skills
  • Personal contact info (name, relation to you and phone) for your closest relations

 

As a follow-up to your purchase, we may also collect the following information, if necessary:

 

  • Relevant health information (i.e. past and present injuries)
  • Information relevant to a job application (i.e. skiing and snowboard experience, CV with relevant language and teaching experience, etc.).
  • Dates & Place of departure and return (including airports, bus stops, etc.)
  • Special wishes in connection with your trip, including booking special menu items during flights.
  • Your Skype ID
  • Profile picture
  • Clothes size
  • Shoes size
  • Contact information on your immediate relatives in case of an emergency.

 

In addition, our systems automatically collect the following information:

 

  • IP address and browser details.
  • Information about your browser behavior on our websites.
  • Information about emails and other digital communications we send to you that you open, including all links therein that you click.

 

(2) Cookies Policy

 

Snowminds ApS uses cookies to analyze visits to our website and better target our marketing and communication activities in order to create greater relevance to users. A cookie is a small text file of which there are two types:


1) Session cookies: Effectively, these record the electronic conversation that you have with the Snowminds ApS website and reminds the website where you were in that conversation. Session cookies are purely required for the website to function and are in no way used to identify your personal information.

2) Permanent cookies: Many sites apply permanent cookies. These store a few numbers on your hard drive, which are visible by looking in the cookies directory of your browser installation. They last for a long time and every time you visit the website you send a copy of them to Snowminds ApS, which allows us to identify you between visits. These permanent cookies are not essential for the functioning of the website but will greatly improve your website experience. We do not store any personal data in these cookies, just a unique number that identifies you to us.

 

(3) Use of Data

 

We take your personal data very seriously and use it to fulfill our contract agreements and deliver better customer service. Snowminds ApS only uses your your personal information to the extent necessary for our customer relationships. Specifically, the personal data we collect is used to expedite your purchase and fulfill our part of the deal. We may also use your personal data for the delivery of future products, assistance with a visa application, travel insurance, customer lists, invoices, marketing, customer surveys, newsletters, online blogs, online chat systems and internal statistics. All statistics and analysis will be created in an anonymized and aggregate format and therefore not contain any personally identifiable information.

Please Note: Snowminds ApS does not make any decisions based on automatic processing of personal data, including profiling. We therefore ask you to update us if there are any changes to your personal contact information so we can therefore ensure that your information is accurate. If you have created a personal profile with Snowminds ApS, we ask you to please make such updates through our online profile system. You will receive a personal secure link to your personal profile. It is your responsibility to protect this link in the same way as a personal password.

 

III. Consent

 

(1) Legal Basis for Data Use

Snowminds ApS processes your personal information on the following legal basis: (1) Explicit Consent of the Individual, (2) For fulfillment of a contract or purchase, (3) Compliance with all legal obligations, (4) Legitimate interest of the data controller, (5) The protection of an individual’s vital interest.

 

(2) Consent for Marketing Purposes

If you have ticked the box “Yes, I give my consent that you may contact me by e-mail newsletters or other means”, you should expect us to keep your email address and information about your previous purchases until it is no longer relevant. In practice, this means until you have told us that you no longer wish to receive emails from us.

You can ALWAYS withdraw your consent. To do so, click the “Unsubscribe” link at the bottom of our emails, or just contact us at [email protected]. Please indicate that you no longer wish to receive our newsletters and other offers and we will immediately remove you from our email lists.

 

(3) Consent for Snowminds Ski Club / Snowminds Ski Community

As part of our course packages, Snowminds ApS includes a renewable membership to Snowminds Ski Club, a community composed of current and former ski and snowboard instructors. Membership includes invitations to Snowminds events, activities and special opportunities, such as the annual Snowminds Reunion Event.

For these purposes, Snowminds ApS will keep your name, email, phone, ski school destination (from previous trips) and  course completion year.

 

(4) Consent for sharing information with our corporate affiliates and change of control

Snowminds ApS (Business ID # DK34621950) is a member company and subsidiary of the Snowmondo Group ApS. As such, we may share your personal information with our corporate affiliates and if Snowminds ApS itself (or part of its business, including the Snowmondo Group) is sold or otherwise changes control,  the owners would have access to your personal information for the uses set out above in Section II.

 

IV. Data Security

 

We always treat your personal data in a safe and confidential manner in accordance with applicable laws, including privacy regulation and data protection law. Your information will only be used for relevant purposes and will be deleted when that purpose is fulfilled or no longer relevant.

 

(1)Permission to Transfer Information Internally

Snowminds ApS also uses third party systems when necessary to delivery quality service. Specifically, we use third parties to process your payment information and for handling your purchases. As required by law, we have entered into data processing agreements with these companies, which are intended to guarantee that they comply with applicable regulations on the protection of your personal data.

 

(2) Permission to Transfer Information to External Partners

By making a purchase with Snowminds ApS, you consent that we may safely and securely disclose the personal information listed below to our partners to assist with the completion of your travel arrangements:

 

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Flight – Arrival / Departure Airports
  • Date for Departure/Return
  • Special requests for meals
  • Passport number – Issue date and expiry date, if required
  • Prior Experience relevant for job placement

 

In practice, we may transfer your information to our external partners for the purpose of booking flights, buses and hotel accommodation, coordination with travel agents, among other services. In addition, this information is shared with our partners (ski schools, ski rentals, etc.) if you have been offered a job with one of our partners. The list of personal data points above is not exhaustive and may in some cases include other information when necessary to fulfill a contractual agreement.

 

(3) Transfer of Information Outside of the European Union

Due to the nature of our business, Snowminds ApS may need to work with external partners outside of the European Union in order to deliver our services. Without the posssibility to work with these external partners, we would not be able to fulfill our contractual agreements and offer the same opportunities abroad. In many cases, the data protection laws in countries outside of the EU are less rigid compared to current EU standards. Whenever possible, Snowminds ApS will transfer all information on the basis of the recommendations put forward by the European Commission. In such cases where it is not possible to fulfill the above recommendations, Snowminds ApS will transfer information in accordance with the governing data protection law Article 49, 1(b) due to the contract between you and Snowminds ApS (i.e. related to the purchase of a trip). It is therefore important that you understand that in some cases when your personal information is transferred to our partners outside of the European Union, your information will not have the same legal protections provided by EU countries.

 

V. Information, Objection, Modification, Data Portability and Deletion

 

You can ALWAYS contact us to find out what type of personal data is currently held by us. This can be done simply by contacting us at the following address:

 

Snowminds ApS
Registration Number: DK34621950
Refshalevej 163 A
Floor 1, 1432 Copenhagen, Denmark
Telephone: +45 28 99 35 99
Email: [email protected]

 

If there are errors with any of your personal information, you can always ask to have this information corrected. You also have the right to receive all your personal information in a common format (i.e. data portability). In either case, whether you want to amend your information or receive your data in a common format, you are very welcome to write to us at [email protected]

If you no longer want us to use your personal data, or prefer that we limit the processing of your personal data, you can also send us a request to the above email address. Your information (except your email address, if you have given your consent for the receipt of newsletters or other offers) will be deleted as soon as possible and as permitted under national accounting laws (approximately 5 years in Denmark) unless you have consented otherwise.

If you wish to withdraw your consent to the processing of your e-mail address (so we can send you our newsletter and relevant offers), it can always be done easily by clicking the “Unsubscribe” link at the bottom of our emails.

 

Complaints

If you wish to complain about the our company’s treatment of your personal data, you can contact:

Data Protection Agency

Borgergade 28.5.

1300 Copenhagen

Phone: +45 33 19 32 00

Email: [email protected]

 

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